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Construction Communications Consultant (CC4)

By June 9, 2022

Washington State Department of Transportation

About WSDOT

Washington State Department of Transportation (WSDOT) is the steward of an integrated, multimodal transportation system that helps to ensure people and goods move safely and efficiently throughout the state. In addition to building, maintaining, and operating the state highway system, WSDOT operates the largest ferry system in the nation, manages the world’s longest floating bridge, and recently completed the world’s widest tunneling project.

 

The Opportunity

WSDOT has an outstanding opportunity for a communications professional who wants to be a part of the dynamic SR 520 Program. This is an ideal position for a creative communications expert who can effectively represent the agency as its spokesperson in key situations as well as develop and implement strategic communications plans for highway projects in design and construction. This position will focus primarily on the SR 520/I-5 Express Lanes Connection Project and the SR 520 Montlake Project. In this role, you will be responsible for independently developing and leading internal and external construction communication strategies, including long- and short-term communication plans to inform the public, stakeholders, elected officials and executives of construction progress, noticeable construction impacts and upcoming construction work. This position contributes directly to WSDOT’s mission by supporting safe, reliable, and cost-effective transportation options to improve communities and economic vitality for people and businesses.

What to Expect

This position requires in-person site visits, meetings 3-4 times per week, occasional weekends and evenings and availability during emergencies.

 

Among the varied range of responsibilities held within this role, the Communications Consultant 4 will:

Establish and maintain a positive working relationship with diverse agency colleagues, external stakeholders, neighbors, the general public and news media.
Lead community relations meetings and presentations to communicate construction schedules, milestones and challenges for projects.
Provide transportation and emergency information to WSDOT staff, local communities, neighborhoods, businesses, elected officials, project partners and the general public via various media outlets, web, email and telephone.
Research, write, edit, produce, and distribute newsletters, brochures, media releases, websites, briefing papers, correspondence, mass mailings, stakeholder lists, online and in-person presentations and other communication tools as needed.
Edit and maintain agency webpages along with the web team, ensuring appropriate and consistent formatting, content, style, language and messaging with official agency standards.
Identify upcoming workload, scope and forecast; adjust tasks accordingly with colleagues.
Field calls on a rotational 24-hour hotline.
Be available outside typical work hours to occasionally respond to emergencies or staff public meetings and briefings.
Qualifications

To be considered for this opportunity, the following are required:

Bachelor’s degree in English, Communications, Journalism, Public Relations, or related field.
Three (3) years of writing/editing/translating experience or equivalent education/experience.
Ability to work under pressure in a rapidly changing environment.
Ability to organize and prioritize work with tight deadlines, multiple stakeholders and competing priorities.
Ability to communicate complex information clearly and effectively for diverse internal and external groups.
Experience writing communication plans, implementing outreach strategies and writing materials for external audiences.

 

It is preferred that qualified candidates also have:

Ability to develop and follow emergency protocols.
Previous experience working within the transportation, journalism or customer service industry.
Experience working with various public agencies.
Experience working with graphic designers and video producers to create short outreach videos.
Experience with Adobe graphics programs, such as Illustrator and InDesign.
Important Notes

This recruitment may also be used to fill additional positions per business needs.
This position offers flexible/hybrid remote work options.
The typical schedule for this position is typically Monday through Friday, day shifts.
This role requires occasional weekends and evenings and availability during emergencies.
The salary listed for this position includes a legislative approved 5% premium for workers in King County.
In additional to the salary range listed, a general wage increase of 3.25% will be applied for all state employees on July 1, 2022.
By issuance of proclamation, the Governor of Washington State mandates that all employees who work for executive cabinet agencies (which includes the Department of Transportation) must be fully vaccinated against COVID-19. This is a condition of employment with WSDOT. Exemption may be granted for religious or medical purposes; however, accommodations will be subject to approval based on the essential functions required of the position.
WSDOT does not use the E-Verify system. For more information, please visit www.uscis.gov
Why WSDOT

Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle. As such, there are a number of flexible schedule options available, including occasional telework for eligible positions.
Paid Leave – In addition to 11 paid holidays, full-time employees earn a minimum 14 paid vacation days per year!
Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.
Check out this video to learn more: Why WSDOT?

 

How to Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

An attached Resume outlining (in reverse chronological order) your experience to date.
An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.
Please click the “APPLY” button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.

WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.

 

Contact us

For inquiries about this posting, you may contact the assigned Recruiter, Eric Saniatan, at SaniatE@wsdot.wa.gov Please be sure to reference 22DOT-NWR-80498 in the subject line.

To apply for this job email your details to saniate@wsdot.wa.gov

Job Posting Link: Apply for Job