Washington State Department of Transportation
Washington State Department of Transportation (WSDOT) is the steward of an integrated, multimodal transportation system that helps to ensure that people and goods move safely and efficiently throughout the state. In addition to building, maintaining, and operating the state highway system, WSDOT operates the largest ferry system in the nation, manages the world’s longest floating bridge, and recently completed the world’s widest tunneling project.
The Northwest Region (NWR) Transportation Management Center (TMC) has an outstanding leadership opportunity in our state-of-the-art facility for an experienced technician to serve as our next TMC Technician Lead. This position will play a unique role in support of WSDOT’s mission by operating the NWR Intelligent Transportation System (ITS) consisting of traffic management system, ATM active traffic management system, tunnel control systems, and toll systems. The successful candidate appointed to this role will manage daily traffic, collisions, construction, and maintenance closures in WSDOT’s Northwest Region, which stretches from Federal Way to Blaine and includes the greater Seattle area, Bellingham, Island County, and parts of Mt. Rainier National Park. Decisions made by this position directly affect the safety of the travelling public and traffic flow on the freeway and adjacent arterial system.
What to Expect
Among the varied range of responsibilities held within this role, the TMC Technician Lead will:
Conduct training for new and current staff on various transportation topics.
Operate the I-90 and SR 99 tunnels central control system, supervising the fire suppression and life safety systems utilizing CCTV, traffic detection, incident detection cameras, carbon monoxide sensors, heat detection, and other detection systems. In the event of an incident, follow SOP as approved by fire marshals, tunnel maintenance, and/or supervising engineers. Coordinate incident response with emergency responders, maintenance crews, TMC operators, Radio, engineers, PIOs, management, and external agencies.
Monitor and verify toll rate and information display within I-405 and SR 167 Express Toll system. Respond to blocking incidents or planned closures with appropriate override messaging. Identify system and sign errors, troubleshoot, and escalate to appropriate staff.
Conduct training and continuing education for new and current staff on a wide range of transportation-related topics
Perform data retrieval, analysis, and reporting of traffic and tolling data. Collect operation data, system logs, and control information. Collect, review, and archive operator and system logs and digital voice recordings as legal records
Use telephone and radio systems to communicate with WSDOT field crews, Washington State Patrol, local police departments, local transportation agencies, fire departments, Department of Ecology, etc. Note all communications and actions performed in TMC digital log.
To be considered for this opportunity at, the following are required:
Current driver’s license
Ability to perform standby duty and respond to the TMC in 60 minutes in emergency situations.
Ability to work independently and as a part of a team
Experience working in a fast-paced environment and under stressful situations
A strong working knowledge of computer operation along with the ability to rapidly multitask between multiple software applications in emergency situations; understanding of Microsoft Excel, Word, PowerPoint, and Outlook
Ability to independently manage time and study necessary information to complete an in-training plan
Possess and maintain a valid driver’s license
Be amenable to work weekends, nights, evenings, holidays, or some combination of shifts; be able to work shifts of various lengths ranging from 4 hours to 16 hours at a time; available to perform standby duty and cover shifts as needed for overtime pay
It is preferred that qualified candidates also have:
Prior operation of mission critical software suites, response to emergency situations, and/or previous transportation experience
Associates Degree (AS or AA), higher education, and/or military experience is highly desired.
Previous experience working in a major metropolitan TMC and corresponding knowledge of freeway management practices and principles
Working knowledge of data collection, analysis, and reporting practices and principles – must be able to analyze and summarize data to create actionable reports for various traffic-related topics
Ability to read, comprehend, and verify contract plans and specifications including traffic control plans
Washington Administrative Code (WAC) 357-16-197 mandates that all employees who work for executive cabinet agencies (which includes the Department of Transportation) must be fully vaccinated against COVID-19. Compliance with this mandate is a condition of employment with WSDOT. Exemption may be granted for religious or medical purposes; however, accommodations will be subject to approval based on the essential functions required of the position.
The salary listed includes the legislative approved 5% salary premium for positions in King County
The recruiting efforts for this position may be extended beyond the displayed closing date for as long and until a sufficient candidate pool has been established. The Appointing Authority reserves the right to make a hiring decision at any time thereafter. It is to your benefit to submit your application as soon as possible.
WSDOT does not use the E-Verify system. For more information, please visit www.uscis.gov
Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.
Paid Leave – In addition to 12 paid holidays, full-time employees earn a minimum 14 paid vacation days per year!
Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options, and free dental coverage! Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.
Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
Check out this video to learn more: Why WSDOT?
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible. In order to be considered for this opportunity, please include the following with your online application:
An attached Resume outlining (in reverse chronological order) your experience to date.
An attached Cover Letter that further details your qualifications, and indicates why you believe you are a viable candidate for this role.
Contact information to be included in the “References” section of the online application for a minimum three (3) individuals who can attest to your work performance, technical skills, knowledge base, and job-related competencies.
Please click the “APPLY” button to proceed. Note that you will be prompted to either sign in, or create an account. This step is required in order to submit an application to this opportunity.
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are encouraged to apply.
For inquiries about this posting, you may contact the assigned Recruiter, Eric Saniatan, at SaniatE@wsdot.wa.gov. Please be sure to reference 22DOT-NWR-12560e in the subject line.
Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
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